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Is It Fixable? How to Tell Before You Buy a New One

A console with no picture, a laptop lid that flops over, or a phone that took a swim may not be the end of your device. Is it fixable? Often, yes. Here are seven common problems a local technician can often repair, and what to ask a repair shop before you buy new.

Phone Won’t Charge? 5 Things to Check Before You Buy a New One

It is late, your phone is at four percent, and the charging bolt will not appear. Before you price a replacement, know this: a phone that won’t charge is almost always a cable, a lint-packed port, or a worn part, and all three are repairs. Here is the ten-minute triage and when to hand it to a pro.

How to Find a Good Tech Repair Shop Near You

Cracked phone, dead laptop, or a console that won’t read discs? Every community has skilled repair pros who can fix it, most people just don’t know how to find them. This Labor Day guide covers the 6 questions to ask, the red flags to walk away from, and how to find a trusted local tech repair shop near you.

What Happens to Broken Phones? Meet the People Who Give Tech a Second Life

Ever wonder what happens to broken phones? A new video series introduces the repair pros, refurbishers, and recyclers giving tech a second life. Watch the trailer and find a repair shop near you.