Plain-English articles from the nonprofit Tech Care Association: what breaks, what it costs, and when to repair instead of replace.
12 articles in Consumer Education Show all articles
How to Deal With Old Phones, Laptops and Electronics
There is a right order for old phones, tablets, laptops, consoles and watches: keep it, repair it, reuse it, then recycle it. Here is…
Read articleRepair or Replace? How to Decide Without Wasting Your Money
Cracked screen, dead battery, or a laptop that won't charge? Start with repair. This guide shows how to decide whether to repair or replace…
Read articlePhone Won’t Charge? 5 Things to Check Before You Buy a New One
It is late, your phone is at four percent, and the charging bolt will not appear. Before you price a replacement, know this: a…
Read articleHow to Find a Good Tech Repair Shop Near You
Cracked phone, dead laptop, or a console that won't read discs? Every community has skilled repair pros who can fix it, most people just…
Read articleData Recovery Explained: How to Recover Lost Files Without Overpaying
Lost everything when your phone died? Usually your files are still there. A plain-English guide to data recovery: what it really involves, how to…
Read articleIs Phone Insurance Worth It? Stop Wasting Money in 2026
I used to own a chain of AT&T stores. The local VP pushed us to add insurance to every single activation. Here's what the…
Read articleShould I Repair or Replace My Phone? What Big Tech Doesn’t Want You to Know
Before you upgrade, there's a cost nobody talks about — the research spiral, the price shopping maze, the salesperson, the trade-in gap that quietly…
Read articleStop Paying for Phone Insurance. Here’s What Smart Consumers Do Instead.
The phone insurance industry collects $13.3 billion a year, and 65–80% of policyholders never file a single claim. Consumer Reports recommends most people skip…
Read articleReuse, Recycle & Join the Movement: Your Complete Guide to Responsible Tech Care
Reuse, Recycle & Join the Movement: Your Complete Guide to Responsible Tech (2026) Part 3 of 3 - The Tech Care Pledge Series Published:…
Read article